Shipping

We Ship FREE Worldwide using known carriers like FedEx, UPS, DHL, EMS, TNT, USPS, depending on the shipping location, item price and item size.

All packages are fully insured against loss, theft, and damage during transit. All of our packages are covered by an independent 3rd party insurance company.

For Art and Antiques we use specialized couriers to make sure the items arrive safely. Charges do apply but in some case the item you purchase maybe small enough and are able to use our regular carriers listed above and the shipping is still FREE.

In cases where the item is over the insured limit of our regular shipping insurance policy limit we will use armored services such as Brinks, Malca Amit, and Ferrari Express. Charges apply and actual quote will be provided at the time of purchase.

We also have personalized courier service, who can hand deliver any item you purchase. This person is a full time staff member and will travel on call. Charges apply and actual quote will be provided at the time of purchase.

Please note - due to the nature and value of the products we sell, ALL packages will require an adult signature at the time of delivery. Unfortunately, due to insurance restrictions we are not able to ship packages without requiring an adult signature.

Shipping to an address other than the billing address when paying with a Credit Card:

Due to the heightened risk of fraud associated with credit card purchases of high end luxury items, Watchbar prefers to ship our products to the billing address. However, we recognize the necessity for customers to have an option of shipping the package to an alternate address. If you choose to have the package shipped to an address different than your billing address, we will require that an "Alternate Shipping Address" be added to file with your credit card company. This is a very routine and simple process, which should take only a few minutes.

Simply call your credit card customer service and ask them to add an "Alternate Shipping Address to File" and give the representative the address you'd like to have us ship the item to. This security procedure benefits and protects both you and us from potential fraudulent orders. It tells us that the cardholder has authorized Watchbar to ship the watch to an address other than the billing address.

Last but not least you are always welcome to pick up your order in person at our showroom during our normal business hours.

Returns

Watchbarr has a “NO QUESTIONS ASKED RETURN POLICY” on all items purchased, if you are not satisfied for any reason, return the item to us for a full refund. Everything we sell is 100% authentic, brand new, unless otherwise stated. We stand behind everything we sell so we play no games when it comes to returns; there are no restocking fees, no hidden charges, the only thing we deduct are the shipping charges.

We accept returns within 7 days of customers' receipt of product.

All returns must have a Return Authorization Number (RA). Please contact us prior to return to obtain RA number. This number must be displayed on the outside of the box; this will expedite your return. An item returned without authorization will be refused.

All products must be returned with original packaging that the item comes with and all included items.

Returns will be credited in full minus original shipping and insurance costs.

Credit will be issued in the same form as payment received.

Returns must be shipped via traceable courier, e.g. UPS or USPS (Do not ship via FedEx, FedEx does not insure watches valued above $500). Return shipment must be pre-paid and fully insured for the amount you expect credit. Collect shipping will be refused. In case of a loss or damage, customer is liable.

Once you have been issued the RA number, you must ship the watch back so that we receive it within 7 days.

In addition of the above, please see notes specific to watches below:

Watches:

Watches must be returned in the original condition, with all protective plastics/tape and hang tags intact, all accessories, boxes and papers. Until you are positive you will be keeping the watch kindly refrain from wearing it. It is almost impossible to wear a watch for even a day and for the watch not be blemished or scratched. Please do not have the bracelet sized (links removed), or any straps cut. Please note that some watches are on memo from other dealers and do not carry a return policy, you will notified before your purchase if the selected watch meets this criteria.

Special Orders:

We will gladly assist in providing special orders of items that we may not currently have in stock. Due to the specialized nature, special order items are not subject to the standard return policy. If your item is a special order item, we will notify you at the time of purchase. This mostly applies to Watches that is not in stock and has to be ordered.

Purchases by Manufacturers:

Our return policy does not apply to any purchases made by any watch manufacturer, watch brand distributors, and/or any person acting on behalf of any of these entities in any capacity. Purchases made by the aforementioned entities may not be returned for any reason under any circumstances.

WE BELIEVE THAT THE ABOVE CONDITIONS ARE VERY REASONABLE, FAIR AND QUITE SIMPLE TO ADHERE TO. IF FOR SOME REASON ONE OR MULTIPLE CONDITIONS CANNOT BE MET, PLEASE CONTACT US. YOU MUST CALL BEFORE AND RECEIVE AUTHORIZATION.